How to Delete Your Account and Personal Data
At CALDIM ENGINEERING PRIVATE LIMITED, we respect your right to control your personal data. In accordance with Google Play's User Data policy, users and partners can request the permanent deletion of their account and all associated personal data.
Method 1: Direct In-App Deletion (Instant)
For Sevo Customer App:
- Open the Sevo App and log in.
- Tap Profile / Account in the navigation bar.
- Go to Privacy & Security → Delete Account.
- Verify your request with an SMS OTP. Your account is immediately deactivated and queued for deletion.
For Sevo Partner Technician App:
- Open the Sevo Partner App and log in.
- Tap Settings → Privacy & Data.
- Select Request Account Deletion & Purge Data.
- Submit the confirmation prompt.
Method 2: Submit Web Deletion Request
If you no longer have access to the mobile application, submit the request form below or email us at [email protected]:
What Data is Deleted vs Retained?
- Deleted Immediately / Within 30 Days: Profile photos, login credentials, saved addresses, device tokens, live GPS history, and customer review drafts.
- Retained for Legal / Regulatory Compliance: Past financial invoices, tax deduction (TDS) records, and transaction receipts are retained for the statutory period required by Indian financial and tax laws before permanent destruction.
Contact Us
Data Protection Officer: CALDIM ENGINEERING PRIVATE LIMITED
Email: [email protected]
Address: Minmac center #118, First Floor, Arcot Road, Valasaravalakkam, Chennai - 600087.